Contact Us

Getting to the Clinic

• Parking at Mount Elizabeth Novena

  Mondays to Sundays

  7:00 am – 4:59 pm: $2.50 for first hr, $1.20 per subsequent ½ hr
  5:00 pm – 6:59 am: $2.50 per entry
  Sunday & Public Holidays: $3.00 per entry

• Valet Parking

  Available Mondays to Fridays 8:30am – 5:30pm and Saturdays 8:30am – 12:30pm. Closed on Sundays & Public Holidays. A $10 valet fee applies.

• Free Shuttle Bus

  For patients. Mondays to Fridays 8:30am – 5:30pm; Saturdays 8:30am – 1:30pm. Not available on Sundays & Public Holidays. Refer to Mount Elizabeth Novena — Getting Here for the schedule.

• Before Your Visit

  Bring the following to make the most of your visit:

  • When making the appointment — by phone or online — provide a few details about your concern so that a proper length of time can be scheduled.
  • If it is your first visit, be ready to provide information about diseases that run in your family and describe current and past health problems and treatments. Write it all down if that helps.
  • Bring past medical records, test results, and your immunisation record.
  • Make a list of the medications you are taking (or bring the bottles), including the doses and frequency of prescription and over-the-counter drugs, as well as herbs, supplements and vitamins.
  • You may want to check your insurance coverage. When you call to make your appointment, verify with the front office staff that the office takes your insurance.
  • Find a friend or relative to accompany you. A lot of information may be presented at a doctor’s visit; bringing someone helps you write things down, share medical information, and talk with the health care team.